This Privacy Policy describes how FEO Automotive, LLC d/b/a XportOnly ("XportOnly," "we," "us," or "our") collects, uses, stores, and shares your personal information when you use our mobile application, website, or services (collectively, the "Platform"). XportOnly is a U.S.-based vehicle export brokerage that sources vehicles from U.S. auctions and arranges international shipment to buyers worldwide. By using the XportOnly Platform, you agree to the terms of this Privacy Policy.
When you register, submit an inquiry, or engage our services, we collect:
When you use our mobile application or website, we may automatically collect:
XportOnly uses Persona (persona.com) as our third-party identity verification provider. When you complete identity verification, Persona collects and processes your government-issued ID and biometric data (such as a selfie) on our behalf. This data is processed and stored by Persona subject to their own privacy policy. We receive a verification result (verified / not verified) and retain a reference ID. We do not store your raw biometric data.
We use the information we collect to:
We share information with trusted third-party service providers who assist in operating our business:
We may disclose your information to government agencies, regulators, or law enforcement when required by law, including:
If XportOnly or FEO Automotive, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or in-app notice if such a transfer occurs.
We may share your information with other parties when you have given explicit consent, such as when you request an introduction to a destination-country clearing agent through our referral add-on service.
XportOnly operates in the United States and serves buyers globally. When you use our Platform, your information may be transferred to and processed in the United States and, in connection with export documentation, in the destination country applicable to your order. We take reasonable steps to ensure your information is protected in accordance with this Privacy Policy regardless of where it is processed.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy and to comply with our legal obligations:
| Data Type | Retention Period |
|---|---|
| Order records, export documentation, and transaction data | 7 years (U.S. federal export record-keeping requirements) |
| Identity verification records | 5 years from date of verification or last transaction, whichever is later |
| Account and communication records | Duration of account plus 3 years |
| App usage and diagnostic data | 12 months on a rolling basis |
When retention periods expire, we securely delete or anonymize your data.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Depending on your country of residence, you may have rights regarding your personal information, including:
To exercise any of these rights, please contact us using the information in Section 11. We will respond to verifiable requests within 30 days.
The XportOnly Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly. If you believe a minor has submitted information to us, please contact us immediately.
Our Platform may contain links to third-party websites or services, including auction platforms and courier portals. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our Platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the Effective Date at the top of this policy and, where appropriate, by sending an in-app notification or email. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: